Terms of service

Terms of Service

Overview

This website is operated by CUSHHIDE. Throughout the site, the terms “we,” “us,” and “our” refer to CUSHHIDE. By visiting our website or purchasing from us, you agree to these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use our website or place an order.

Product Information

CUSHHIDE sells women’s footwear, including flats, snow boots, heels, sandals, and related styles.

We do our best to display product images, colors, descriptions, sizes, materials, heel heights, and prices as accurately as possible. However, product colors may appear slightly different depending on your screen, lighting, or device settings.

Product measurements, including heel height and size information, are approximate and may vary slightly by style.

Sizing

Please review the product description and size information carefully before placing your order.

Shoe fit may vary depending on foot shape, width, arch height, and personal wearing preferences. If you are between sizes or unsure about the best fit, please contact us before purchasing.

Customers are responsible for selecting the correct size. However, eligible items may be returned according to our Return and Refund Policy.

Prices and Availability

Prices and product availability are subject to change without notice.

We reserve the right to modify, discontinue, or limit the quantity of any product at any time.

Orders and Payment

By placing an order on our website, you agree to provide current, complete, and accurate purchase and shipping information.

We reserve the right to refuse or cancel any order if the order appears to be fraudulent, unauthorized, incorrectly priced, out of stock, or otherwise unable to be fulfilled.

If an order is canceled after payment has been made, we will issue a refund to the original payment method.

Shipping

Shipping times and delivery estimates are provided for reference only and may vary due to carrier delays, weather, holidays, address issues, or other circumstances beyond our control.

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

For more details, please review our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Items must meet our return eligibility requirements. In general, returned shoes must be unworn, unused, with tags, and in their original packaging.

Please contact us before sending any return. Returns sent without prior approval may not be accepted.

Website Use

You agree not to use our website for any illegal, fraudulent, harmful, or unauthorized purpose.

You may not interfere with the security, operation, or functionality of our website, or attempt to submit harmful code, false information, or unauthorized transactions.

Intellectual Property

All content on this website, including text, images, product photos, logos, graphics, and website design, is owned by or licensed to CUSHHIDE and may not be copied, reproduced, distributed, or used without our permission.

Reviews and Feedback

If you submit product reviews, comments, photos, feedback, or suggestions to us, you agree that we may use, display, or share that content for business, marketing, or website purposes, unless prohibited by law.

Your submissions must not violate the rights of any third party or contain false, misleading, offensive, or unlawful content.

Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, marketing, and other store functions.

These third-party services may have their own terms and privacy policies. We are not responsible for the content, policies, or practices of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, CUSHHIDE will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or purchase of our products.

Our products are intended for normal everyday wear. They are not intended to be used as safety footwear, protective footwear, or medical/orthopedic footwear unless clearly stated in the product description.